Developing Staff

Guide to Developing Staff…


Document Overview



How Do You Develop Staff?

Training and development is the process of identifying training needs and delivering training to meet these needs.

It can play an important part in the success of your organisation. It ensures that your staff are equipped with the right knowledge and skills.

It also helps your organisation to develop the new skills that are required to achieve your business strategy.

Why Should You Develop Staff?

How often have you read that your staff are your greatest resource and the best route to improving performance?

There is no doubt that effective staff development plays an important part in the success of an organisation. This is done by ensuring staff are equipped with the:

• Knowledge;

• Skills; and

• Expertise required to achieve your strategy.

The top benefits of staff training and development include improved:

• Ability;

• Technical skills;

• Behavioural skills;

• Motivation; and

• Customer service.

In addition your organisation may be experiencing problems in finding the right skills in the marketplace. Developing the skills of existing employees has to be the way forward.

Training staff can be costly. It is therefore important to understand what training is a priority for your organisation. You also need to know whether the training will develop the skills and knowledge to meet your future needs.





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