Tuesday 5 January 2010

Staff Opinion Surveys

Guide to Employee Opinion Surveys…


Document Overview


What is an Employee Opinion Survey?

Employee Opinion Surveys are regular surveys that are issued to staff. They contain questions about the organisation and help to measure staff perceptions and highlight trends.

They are an effective first step to engaging your staff and developing a motivated and committed workforce.

The biggest factor in engaging your staff is for them to feel valued and involved. This can be achieved in several ways, including:

• Being involved in decision making;

• Feeling able to voice opinions;

• Believing that views are listened to; and

• Their efforts are recognised and valued by managers.

Engaging your employee’s isn’t just good for morale – it makes strong business sense too. But only long-term initiatives that seek the views of your staff will guarantee their loyalty.

The data from the surveys can be used to identify and prioritise issues and develop initiatives to help keep your staff engaged.

Why Should You Develop an Employee Opinion Survey?

Engaged employees are more motivated, more productive and deliver huge benefits to your organisation including:

• Improved employee satisfaction;

• Increased productivity;

• Improved customer service; and

• Increased financial performance.

In addition there is a strong link between engagement and achievement of business strategy.

Two-thirds of highly engaged employees have plans to stay with their employer, compared to one-third of the moderately engaged and only a tenth of the disengaged. It not only leads to huge reductions in recruitment costs and work disruption – highly engaged employees also contribute more.





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